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From326US$ /night
Check-in
20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, 77580
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Diamond Junior Suite
Max:
5 persons
550 sq. feet 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Luxury Queen Suite
Max:
5 persons
595 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Diamond Junior Suite
Max:
5 persons
550 sq. feet 
Bed options:
2 King Size Beds
Shower
Coffee machine
Check Prices
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Puerto Morelos 7.1 mi
Airports
Cancun (CUN) 10.2 mi
Isla Mujeres (ISJ) 27.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Adults only
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Snorkeling
  • Tennis court
  • Golf course
  • Pool tables
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Children's play area
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, 77580
Map view
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, 77580
Restaurants
Armadillo
800 ft
Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings <br />

Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
5.8
Location
8.0
Service
9.2
Dining
5.4
Guest reviews
8.4/10
based on 5 reviews
6.9
6.9/10 based on 95 reviews
Lisa
United Kingdom, March  2025
7.0/10

I had a mixed experience at the resort spa. The rooms were clean, but I did notice an unpleasant smell throughout my stay, which was really disappointing. The service was helpful and attentive, definitely a highlight. I found the dining situation quite hectic, particularly during breakfast hours, which made it challenging to enjoy the meals. Overall, the hotel had some great amenities but could definitely improve in specific areas.

Rooms
6.0
The rooms were clean, but there was a persistent smell that lingered the entire trip, even after contacting the staff for help multiple times.
Service
9.0
The service was extremely helpful; staff consistently went above and beyond to assist me, which I greatly appreciated.
Location
Dining
5.0
Breakfast was a bit of a struggle; it often took over an hour to get served, and the dining area felt unbearably busy during peak times.
Facilities
8.0
The resort had a solid array of amenities that I enjoyed, but they could enhance the overall experience.
Jacob
United Kingdom, January  2025
7.0/10

I had a mixed experience at this resort spa; while the rooms were beautifully designed, I faced a lingering smell during my entire stay that just wouldn't go away, which was quite disappointing. The service, however, was fantastic, with staff really going above and beyond. Though I enjoyed much of my time here, the dining experience was hindered by long wait times for breakfast, which was quite frustrating.

Rooms
6.0
The room was beautifully designed but unfortunately had a persistent smell that affected my comfort.
Service
9.0
The staff were extremely helpful and consistently went above and beyond to assist with my needs.
Location
Dining
5.0
The dining area was unbearably busy, and I often had to wait over an hour for breakfast, which was disappointing.
Facilities
8.0
The facilities were generally good, with nicely maintained pools and spa areas to unwind in.
Leslie
United Kingdom, November  2024
7.2/10

I had a mixed experience at the resort spa. While the rooms offered a stunning view and were spacious, there was a lingering smell that persisted throughout my stay despite multiple requests for assistance. The staff really went above and beyond to help, and the amenities were generally well-kept. However, the dining experience was quite disappointing, particularly during breakfast, which was always crowded and took way too long. Overall, the value for money was decent, but there were definitely areas that could use improvement.

Rooms
7.0
The rooms were spacious with a breathtaking view, but there was an unpleasant smell that I couldn't shake for the entire stay.
Service
9.0
The service team was incredibly helpful and attentive, responding quickly to my needs, which made a positive difference.
Location
Dining
5.0
Breakfast was a struggle each morning, taking over an hour due to the restaurant being unbearably busy, though the food was usually delicious.
Facilities
8.0
The facilities were quite nice, with a pool that was well-maintained and offered a good escape.
Alfred
United Kingdom, November  2024
7.0/10

The resort offers a spacious and comfortable stay with modern amenities. The staff is extremely helpful and always goes above and beyond. However, the dining experience can be quite slow with a busy atmosphere, and I encountered some issues with a persistent smell in my room during my stay. Overall, it's a decent value for the price, but there are a few areas that could use improvement.

Rooms
6.0
The room was a nice size and generally clean, but I did notice a lingering smell that persisted throughout my stay. I called for help about it multiple times without a satisfactory resolution.
Service
9.0
The service here is excellent; the staff is very friendly and always eager to assist, going out of their way to help with various requests.
Location
8.0
The location is really convenient, making it easy to explore nearby attractions and enjoy the beach.
Dining
5.0
Although the food was usually delicious, breakfast took over an hour to arrive due to the restaurant being unbearably busy during peak hours.
Facilities
7.0
The facilities are quite nice, but I feel that some areas could use a bit more attention, especially to maintain cleanliness and prevent odors.
Sophia
United Kingdom, November  2024
6.8/10

Overall, my stay was a bit mixed. While I found the service to be exemplary, with the staff going out of their way to help me, the room was less than ideal due to persistent unpleasant odors and noise from the nearby pool. The dining experience was enjoyable with delicious food, but breakfast could be quite the wait during busy hours. If they can address the room issues, this place would have great potential.

Rooms
5.0
Unfortunately, my room had a lingering smell throughout my stay, which was quite bothersome. Additionally, being right in front of a very loud pool made it hard to relax.
Service
10.0
The service here was amazing! They were incredibly helpful and always went above and beyond to accommodate my needs.
Location
Dining
7.0
Dining was usually very delicious, though I found myself waiting over an hour for breakfast because it was always so busy.
Facilities
6.0
The facilities were great overall, but the loud pool area could be a nuisance at times.
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Rooms and Guests2 Guests, 1 Room